Girls Rising at SD:
Website Design and Rebranding for a Local NPO

I attended a 10-week summer volunteer program organized by Design Co, a UCSD student organization for design, to work as a team of 5, helping a local NPO to refine its website and social media. I was assigned the role of Visual Designer: together with the team, I designed the plan for the work, did the competitive analysis, interviewed clients and potential users, built wireframe and prototype, and conducted user tests; as a visual designer, I researched on similar organization brandings, came up with new logos and branding plans, and compiled the final decisions into a design guideline (regarding logo, brand, website, and social media).

Date
2022/6 - 2022/8

Skills
UX research, UX design, Branding, Visual Design, UI design

Category
Group project, Real-life business, Volunteer, Website rebuild, Rebranding

Team
Don Le, Esther Liu, Hanyi Wang, Jessica Liu, Karen Nieto

I. My Contribution Highlights

1. Website Ideas

  • In week 1, the team decided to collect some website ideas.

  • I did 5 case studies on similar themed NGO websites, extracting branding and UI design elements.

  • Researched websites: Girl Rising, Girls Inc. of San Diego County, Girls on the Run San Diego, Girls Who Code, California State Parks Foundation

2. User Interviews

  • After building a questionnaire as a team, I interviewed 2 persons from our target user group about their experience interacting with the original organization's website.

3. Rebranding

Analysis

  • To begin with, I collected and analyzed the branding elements of the original website.

  • Then I listed out the requests I received from the client interview.

  • And noted down some main branding issues.

Plan A

  • Plan A is a design recycling many original elements

  • The logo is a combination of the typography and the original “balloon” icon

  • I adjust the brand color to be more pink and vivid: a better reflection of the age group (girls and young adults)

Plan B

  • Plan B is a bolder experiment introducing new symbols and colors.

  • I created a mood board highlighting the objects, colors, and shapes which I will later reference for my design

  • I started with monochrome logo designs, playing with the notion of “handcraft”, “pairs” and “asymmetry”

  • For the detailed gestures, I aimed to find a balance between the hard straight lines and smooth curvy lines

  • I created 2 types of color palettes: one more neural and the other more feminine.

  • As the client adored the logo concept, I later created some icons and visual assets branching from the logo design.

Plan C

  • Plan C took a different direction from Plan B. Inspired by the classical textile pattern “houndstooth” (aka. “thousand-bird-grid” in some eastern cultures), the logo design intended to show embody the ideas of “rising” and “shadowing” mentioned by the client.

  • The typography is a combination of the modern simplicity san-serif font as headings and the elegant serif font as the text.

  • I also introduce the “connection” and “extension” gestures in the design: reflecting the organization’s programs of pairing girls together to create a better future life.

  • Next, I created a new color palette with a border color range (low saturation blue and yellow) - creating more dynamic for the brand

  • As the client also requested a new solution for social media, I did several mockups with the new profile icon and social graphic templates

4. User Testing

  • After the wireframe is done, the team came up with a series of user testing tasks and questions. I interviewed a person from our target user group, learning about her impression of the low-fi design of the new website.

5. Design Guides

  • After comparing the pros and cons of several potential clients brought up by the group members, we chose our teammate's friend, Emmett, who was planning to start a local snow cone business in St. Louis.

  • After having Emmett sign the Client Agreement, we had a zoom interview with him, asking a series of questions related to his business, target customers, and design requests.

  • We summarized the Q&A of General, Business, Users, Brand, Competition, and Web Specifics, with our analysis attached below. We also created a priority list based on his feedback, which was an important guide to our future work focus.

II. Reflection

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